I'm involved in designing a new travel awards program for a credit card company and looking for input from people who know. From reading some of the postings, you guys appear to be experts at everything travel and award related.
What do you like?
What don't you like?
What do you think of expiration policies?
What do you think of fees?
What would you think about a dollar-based program (instead of arbitrary miles/points) where you could buy tickets at market value, anywhere and anytime?