Dealing with this for BDL-LAX tomorrow, except with a 738 reconfig. AA blames it on the MAX 8, but I've seen many times where they change the 738 config on a dime.
- Booked 8A-E when I booked the tickets in January (old 738 config)
- About 2 hours ago, flight changed to an aircraft with the new 738 config, reassigned us to 10A,10B,8C (bulkhead),10D,10E
- My wife is now separate in 8C
- System won't let me check-in because it shows that she's in a bulkhead and can't with minors on the reservation
Got an "oh well" from the agent and to ask at the airport. They said they would be happy to give me a seat in row 20 where there's 5 together open.
So glad I put all of those miles on AA last year...
Hoping the person in 10C will swap