Originally Posted by
Redhat72
Dear Lufthansa,
There are serious issues with the new webpage. It does not even display all the details of a reservation. It keeps on asking the booking information. When I try calling Lufthansa service center at 1-800-645-3880, even that does not seem to work. I get the menus but if I select 3 for existing reservations, it goes blank with no messages.
I even sent an email to Lufthansa support since the feedback form was not working. I did get an auto response but haven;t heard yet.
Hope this gets fixed as it is causing lot of inconvenience.
Thanks
Hi Redhat72,
we are aware of the issues with the new website. The IT is currently working on it and it will be fixed as soon as possible. I'm sorry for the inconvenience!
Kind regards,
Markus