Originally Posted by
Dubosc
I am a lifetime plat and had the same thing happen. I didn’t think to ask for anything, I just call the front desk and exploded on the clerk for 5 minutes.
I would like to say I didn't explode on the FDC when it happened to me once, but I did. I was in the shower. No sign on the door & deadbolt not thrown, so probably housekeeper thought it was fine to enter. I actually didn't want compensation, just not that it not happen again. I calmed down later. I think they sent me food/drink as a make-up (this was years ago), which I didn't ask for or expect. I was fine w/ that as an apology, along w/ the we'll make sure this doesn't happen again. I stayed there another 12 years & it didn't happen, so assume they got it sorted..
Two things that came out of that experience:
* I decided
"I" have as much responsibility as the hotel does to make sure I'm safe, so I always throw the deadbolt/that thingy thing that crosses over the lock (does everyone know what I mean?) so someone can't get in.
* If something happens I don't explode on a FDC. Often it's not their fault if something other than check-in went wrong. Having said that, I'm polite but very, very firm w/ the FDC on getting (whatever it is) sorted.
Cheers.