Originally Posted by
Jose2011
Got burned with a hacked VGC from Randalls for the first time, sent the claim to Blackhawk including store receipt, picture of card, etc., and now they want the full statement for the credit card used to buy the VGC or they'll dismiss the claim?! I cannot think what they want the statement for, other than getting my credit cards shutdown if they contact the CC issuer... Has anyone been in a similar situation and have any useful advice, please?
They need proof you are the one who purchased it... since that statement has your name and address, etc. They want proof that whoever's statement has the charge on it, is getting the replacement card...
I highly doubt they would contact your card issuer.
Good thing it wasn't a "gift" - what a hassle for the gift recipient to have to go back to the person who gave them the "gift" and have them do all this, when this sort of thing happens.