Originally Posted by
BWISkyGuy
Same here! Last week it took over an hour and transfer between three departments because of the corporate code on my ticket and a debate on which department could upfare it, not to mention the $50 fee to claim PNR. I’m happy to buy first class — please dear god sell me an upsell easier than AA has been doing it to this point.
If you book through a corporate travel agency, you always need to call Meeting Services for the upfare. Just google it and you'll get the phone # for their department. The $50 fee is hit or miss and I've had success with HUCA. Actually just last week, first time I called the upfare was $180, said no thanks, called about 10 mins later and it came through at $130.