Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,850
Just to welcome you Russell McGuire to Flyertalk, and to the BA forum. The stickies and Dashboard will make good reading, or just following the patter in the forum, you will soon get the hang of it. If you hit jargon, there is a guide to abbreviations in the Dashboard.
Apart from the third party redemption finder site mentioned above, just keep checking via BA.com or the two BA apps, the BAEC specific app allows for a quick daily check, best to do it early morning since the main release time is midnight GMT. If you use the main BA app it's a bit cumbersome since you need to reenter passwords from time ti time. BA.com - once logged in - should keep your reccent searches listed in My Executive Club, so again that is a short cut. UuA and Redemptions come out of the same bucket so there's no real point ringing up unless you spot the availability on line. On that route I would expect redemptions to appear and disappear from day to day, so it is worth a daily check. And in particular keep an eye on the 3 or so days before departure.