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Thread: TTP - Trusted Traveler Programs Website -Info, Help, Bugs & Glitches
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Old Apr 26, 2019 | 3:38 pm
  #223  
TWA884
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Originally Posted by Ordiesel
I'm just curious if anyone else has run into this problem trying to renew Global Entry. On the passport page my passport number and information are correct. When I press enter save and continue all I get is a required field error message. If I try to reenter my passport information on either proof of citizenship or proof to enter country, I get a warning that dual documents may not be used for either field. I tried switching browsers to no avail. If anyone has any suggestions I would greatly appreciate it. Thanks
This question is more about a glitch with the TTP website than a renewal issue, so for indexing and future search purposes I'll move it to the relevant thread where a similar problem was recently discussed.

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