Originally Posted by
LufthansaGermanAirlines
Dear Raul_R, dear SunshineStay,
I regret to see you facing mentioned difficulties since the relaunch of the Miles & More webpage. Your feedback is highly appreciated and has been internally forwarded to the responsible team. I hope that the booking process just as the general performance quite soon will be back running smoothly. Until then, I recommend to call the Miles & More Service Center for the booking of your award flights. Furthermore, I've asked to look into the possibility of a quick re-installation of the flight statistics.
Thanks for your patience,
Katharina
Thanks for the info,
Taking in consideration the current mess, the new(higher) award charts should start only 4 weeks after the problems have been fixed.
I agree that we can book through the phone, but in Spain this means calling a special number that, through the mobile, can easily mean 6/7€ per call