FlyerTalk Forums - View Single Post - Feedback thread for the official LH Lurker(s), LufthansaGermanAirlines
Old Apr 26, 2019, 3:17 pm
  #2089  
more4less
 
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
Originally Posted by LufthansaGermanAirlines
Dear Raul_R, dear SunshineStay,

I regret to see you facing mentioned difficulties since the relaunch of the Miles & More webpage. Your feedback is highly appreciated and has been internally forwarded to the responsible team. I hope that the booking process just as the general performance quite soon will be back running smoothly. Until then, I recommend to call the Miles & More Service Center for the booking of your award flights. Furthermore, I've asked to look into the possibility of a quick re-installation of the flight statistics.

Thanks for your patience,
Katharina
Thanks for the info,

Taking in consideration the current mess, the new(higher) award charts should start only 4 weeks after the problems have been fixed.
I agree that we can book through the phone, but in Spain this means calling a special number that, through the mobile, can easily mean 6/7€ per call
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