FlyerTalk Forums - View Single Post - Room 25% more expensive on Mariott Bonvoy vs official website
Old Apr 25, 2019 | 12:55 pm
  #6  
MePlatPremier
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Join Date: Aug 2018
Posts: 916
Originally Posted by uscgto
Unfortunately, best price guarantee wont b applicable to you.

I say that because the lower price needs to be offered by a third party, like expedia, etc. Not by the Marriott hotel itself.

In your case, I am almost certain the Marriott customer service will reject your claim and tell you to go buy the 200 rate at the hotel.

I say it because i was in exact same situation for a room in Bahamas.
BRG does not apply at any Design Hotels property, which seems to be the case. With the exception of this brand, Bonvoy hotels very rarely have their own standalone websites, hosted outside of Marriott’s booking system. Although better rates can often be found on OTAs, 25% discrepancies are very rare because almost all Bonvoy hotels (not DH though) sell through Marriott’s GDS platform, which also suggests this should be a DH property.
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