UIA - Paid $ for 23kg luggage but BP says Checked Baggage: 0
Purchased a cheap UIA flight directly on their site ODS-KGBP, it was hand luggage only tariff, but paid extra for 23kg luggage (26euros i think) in the booking process.
Come to do online check-in and cant see a mention of this and the PDF boarding pass says Checked Baggage: 0
Is this a known problem?