Originally Posted by
itravelalot
Do you know for sure the hotels you stayed at had suites available but failed to upgrade you? If a suite is so important to you then book one.
Yes, hotels were half empty. I have asked the staff members about the occupancy rate. Correct, that's what I do from now on - book Hilton or through the hotels.com. I do not use lounges or have an american CC to rack up the points or get free credit nights, so there is no incentive for me to go out of my way to spend money for titanium or ambassador.