FlyerTalk Forums - View Single Post - Can't find "Baggage Insurance Plan" on claim website?
Old Apr 23, 2019 | 9:36 am
  #4  
mia
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On this page I see a [File a Claim] button:

https://global.americanexpress.com/c...nce-plan-basic

....and the link leads to this page:

https://onlineclaims.americanexpress.com/claims/home.do

...but it displays an error message. I can force that page to load using an Incognito browser window, but the Baggage Plan is not listed. I expect this is just a technical problem, and it seems simpler to call that fiddle around with the site.
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