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Thread: Losing Assigned Seats? (Family w/ children, equipment change)
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Old Apr 23, 2019, 8:15 am
  #5  
donotblink
 
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
Originally Posted by mendel
AA sells tickets with no option to choose a seat.. they also sell lower price mileage tickets which I assume are the same.

However the whole point is buying the more expensive tickets or paying the full mileage amount of 12,500 and choosing seats, should be binding. Or at least should they need to move us.. they should move us all together.

Also not to mention how rude they were.

Am I in the wrong here? Or are they?

Please do share!
The contract of carriage basically lets them change seats for just about any reason, or no reason at all.

That being said, DOT has policies on family seating: https://www.transportation.gov/indiv...family-seating

The anti-semitic remarks are particularly concerning. You can file a DOT complaint for discrimination and/or failure to adhere to the family seating guidelines.
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