FlyerTalk Forums - View Single Post - Attending my first EPL match. What do I need to know?
Old Apr 23, 2019, 5:34 am
  #51  
JTE458
 
Join Date: Dec 2018
Posts: 243
Originally Posted by NWIFlyer
Out of interest, where do you see that on Chelsea’s website, because I can only find direct sale information - not a single mention of viagogo?

Chelsea’s T&Cs for hospitality tickets specifically allow for a refund in the event of a date change - see https://hospitality.chelseafc.com/wp...helsea_TCs.pdf. That’s pretty standard throughout the whole football industry in the UK, whether for normal or hospitality tickets.
https://www.chelseafc.com/en/tickets...rs---tout-info

This lists authorized resellers, of which Viagogo is one. I would not have bought from a site not listed as an authorized reseller. Got notice this morning of the change from Viagogo but the only option is to accept the new date for the tickets, no refunds or ability to resell. My two options I see at this point are try to speak to ticket office directly in London or to dispute with AMEX.
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