In the attached example, drill into the fare family to get the fare basis by clicking 'more details'.
It really pays to check these days:
Family fare fare basis
SuperSaver W WIYYTH0W No cancel/refund. No upgrade by any means. 20kg
Saver W W1LYTHE No cancel/refund. No GUP. Can mileage upgrade. 20kg
SaverValue K KIYYTH0W No cancel/refund. No upgrade by any means. 30kg
FlexiSaver K K1LYTHE Can cancel/refund fee 3k THB. Can GUP/Mileage. 30kg
FullFlex Q Q1LYTHE Can cancel/refund fee 4k THB. Can GUP/mileage. 30 kg.
I have also uploaded the 'more details' page for the 'SaverValue' fare family. Take a look at the details provided - especially that GUP cannot be used, even this is a K class fare which usually can be upgraded by GUP.
Last edited by Thai-Kiwi; Apr 23, 2019 at 2:57 am