Originally Posted by
TravelinSperry
How is this kosher? The OP (if I'm reading correctly) paid for all his nights on points. He didn't cancel or no-show. He showed, just one night later. So the OP in fact "forfeited" one nights worth of points since he couldn't make it the first night. But he still showed for the remainder of the ressie. So why should the hotel get cash? They already got "paid" in points. Why should they penalize him because he didn't sleep in the bed that first night? They didn't lose out on anything. Perhaps I am misunderstanding something here.
To add insult to injury, after the OP queried the property about the egregious charge, the manager actually told him the charge could have been avoided by checking in for the first night. Yet he was not advised of that option when he phoned to say he was delayed.