Each time I send an email to BAEC requesting some help, i am asked for the following information which I am not comfortable to provide so end up calling them instead which is not always convenient.

Am I being too sensitive here? I was affected twice by the recent data breach and have no confidence in BAs data governance. I’m happy to provide some info but nothing appertaining to credit card or passport.

you will need to provide the following information in your enquiry before we can answer you:

• The registered postal address on your account
• The name of a nominee on your account, the last 4-digits of a saved credit card, or your full passport number
Please also make sure you've given us your account number.