Originally Posted by
Ausriver
Also when she tried to re-route to Mel (SYD-MEL-HKG-HGH), CX said they OK with the re-route, however will not cover the SYD-MEL leg... Is that also a normal practice?
Not set down in black and white but yes normal practice
Same with me rerouting ITM-HND-HKG to avoid a typhoon cancelling KIX-HKG - AM refused to pay JL for ITM-HND (4,500 of my Avios covered it)