FlyerTalk Forums - View Single Post - UA78 NRT-EWR (16 April 2019) -- Skipped 2nd Meal Service due to turbulence
Old Apr 20, 2019, 7:51 pm
  #84  
ani90
 
Join Date: Dec 2004
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Originally Posted by dilanesp
FA's know more than we do about safety. It's not a power contest. It's their call.
We are saying the same thing - the FAs always know best and always know more than the passenger - therein lies the problem and the source of thee power trips. Not many other examples where the consumer paying for the goods has less rights than the person providing the goods and where the consumer paying has to accept everything the provider says or does. It is not a power contest at all - all the power lies squarely with the FA and crew and they can surely do as they wish. Just as with law enforcement, there are numerous examples where this power is abused.

Maybe an apology or eating humble pie and admitting there was no massive turbulence as you said and sorry we did not serve your meal - but no that would be a slight on one's ego and power...
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