Originally Posted by
Flying for Fun
There is no link to an AS site that says codeshare flights, despite technically not being allowed credit, can still be credited contrarily.
Send an email to AS at
[email protected] and attach a copy of your boarding passes. In the email request that they please credit the flights to your Mileage Plan account. They may ask for a copy of your invoice or other supporting documentation. I have never had issues with a manual request when providing only the boarding passes.
The JL award charts can be found
here. Under the charts, click on "Details" for the technical wording on partner credit then follow my suggestion above to request credit as per practice. AS has final word of course. I would confirm that any credit to AA has been reversed before contacting AS.
James in Los Angeles.
Originally Posted by
VegasGambler
RE: contacting AS, you will need the boarding pass or ticket number.
RE: priority boarding: If you are emerald you still board one spot earlier, don't you?
I just flew NRT-BKK on an AS-issued JL award. There is no first class cabin; I was in J.
But the first boarding group is still First Class, OW Emerald, and the top one or two levels of JL status. Given that there was no F cabin, it was all status people. I was surprised at how many people boarded in that group. It was larger than the business class boarding group. They were almost all white (very few Japanese) so I assume it was mostly OW Emerald.
It's not like it mattered. My business class suite was still there when I boarded and we took off with, maybe, half the overhead bin space empty up front. I agree that it's not a much of a benefit, but JAL may not see it that way. I guess in econ, priority boarding is worth more.
Anyway, I hope you get your miles.
To make things easier on you, when you check in at the airport, or drop off your bags or whatever, get a paper boarding pass and check the FF # on it, or ask the agent to check. Tell them that your want to make sure your AS number is there. They can add or change it very easily. Don't trust that the phone agent did what you need done.. always double check.
Note - I added the bolding above:
I had 2 boarding passes with AS # on them and NO AA and the checkin agent said there was no AA number in the record, despite this when I called after this fiasco started
1 JL told me my AA number was still in their record (after I had asked and many staff including airport said it wasn't) so they claimed that is why miles were credited to AA even tho it didn't appear on bp - AA advised the only way to avoid this was that I should have booked as a guest without signing in to my account
Fortunately it turns out it didn't matter so much except maybe it would have credited properly to AS initially if I had done this
Called AA and they removed flights while I was on the line
Emailed itin and bp to
[email protected] as instructed by them requesting miles for the flights (didn't mention anything about AA b/c previous agents had told me I'd have to prove AA credited it back -which I had no way of doing and figured this would work since I didn't think JL could send miles to AS if they didn't have the miles back - of note - is NONE of the staff anywhere had a clue about how miles are credited back and claimed it couldn't be done even the agent who deleted them from my AA acount - he just knew they'd be removed but didn't know how/if they went back to JL)
About a week later got a reply that miles were credited. AS gave me 22k miles (70% +100% bonus (actually 100 of the original credit not 100% of the flight miles) vs AA would have been 28k.
AS miles are worth more to me - so I'm happy (if having had to spend more time than I'd have liked).