Originally Posted by
Oregonflyer
Just stayed there. I asked and was offered an upgrade to Sakura club for $150, with no discount (as a Diamond). There was no reason for me to take it for a short stay. I was told they would take $15 off bill as the diamond benefit, but I did not see that taken off the bill. I love Conrads and my room was nice, but it was not upgraded at all and there were a few other things I found disappointing.
- We went to the restaurant shortly before 5:00 PM. It was completely empty. However, we were told we could not have a table without a reservation. By the time we left it was still largely empty. I can understand they had many reservations but that seemed very odd.
- We tried the lounge where we were told they had a full menu. Most of the tables there had reserved signs. We did eventually find an open table in the bar area that was not the greatest location and the menu was not actually the same as the restaurant. That .
Tripadvisor poster had similar experience at the restaurant.
Now the ranking is
#123 of 147 hotels in Washington DC-- And this is Traveler ranked , not the best value advertising commission hungry push by Trip Advisor
Trip Adviser poster ( multiple posts-- not a one hit wonder)
( bold emphasis mine)
Check in went well, reception and room impressed me.
However- dinner ug. Before going to eat, I checked
Open Table at 8:45pm. Showed several available times- within 10 mi utes of our going downstairs. Going to request seating, the hostess asked, do you have a reservation? Which I said,no, I saw numerous slots so just came down.
She replies,
well no, we dont have anything until 9:45. But, you can sit at bar area and order dinner.
We went to bar but cannot order food there, only bar food.
So.. I dont take snobbery very well,
even attempted snobbery.
I went to Open Table, still showing several slots,& promptly chose the 9:15.
Walked back over (a few feet from my seat, and checked in.)
Hostess says, yes, I saw your reservation & we can now seat you.
Really?? Trying to create a false sense of capacity is rude and ridiculous. While being seated, there were SEVERAL empty tables. This is not what I expect from a Luxury hotel.
End Trip Advisor review
So an expensive business oriented hotel, not located in a in a hip or happening neighborhood, turns away, or at least is hostile, to their own paying registered hotel guests.
Hey why accommodate your guests and gain revenue at the same time, when you can have a perishable commodity go to waste.
Does management think that a empty restaurant where you can shoot a canyon and not hit anyone, is the way to create buzz and hype for what t hey think is the "It" restaurant in DC?