Originally Posted by ScienceTeacher

I spoke with them last week and asked about the future. The agent seemed genuine and said;

• I'd be given 60 days notice before changes (or 90 if I wasn't include in the last T&C change ?!?)
• The Amex card is going
• Fee's are to be refunded, and the change is planned to happen sometime over the summer (such that it is implemented after the Summer holidays)

So I bet, at the beginning of July letters will go out that from September the changes will take place. I had new cards sent to me as my last ones expired recently, and interestingly the new cards expire in July 2019. So a really short life! I did ask about this, and was told it is normal (eight month lifetimes are not normal)!

I was also charged FX fees recently, and was told this was 'system testing'. I therefore assume FX fee's are coming in...