FlyerTalk Forums - View Single Post - Time for me to move on - charged a cancellation fee after being told I wouldn't
Old Apr 18, 2019, 11:28 am
  #98  
myperks
 
Join Date: Dec 2007
Location: SFO
Posts: 4,914
Originally Posted by MSPeconomist
Then the BRG team knows and can verify the exact cancellation time. What did they say it should be for reservations made on the Starriott website? One minute before midnight the previous day, one minute before midnight on the date given, check in time, noon, 4 pm, 6 pm, etc.? And what time was the deadline for the OLTA?
my assumption is because of the hours as the reply email did not specifically state to that effect. Marriott was 1 day before and booking dot com was 4pm one day before, which was only difference (other than the rate) that I can tell. Although I thought they would have just declined on the basis that I didn’t book the lowest rate which would have been a prepaid.
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