FlyerTalk Forums - View Single Post - New Copa Business Class B737-MAX9
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Old Apr 17, 2019 | 3:55 pm
  #44  
gbongc
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5 Years on Site
 
Join Date: Feb 2019
Posts: 150
Originally Posted by Brandinho1
I have a PTY-EZE leg on 4/13 that was on the MAX9 but due to the grounding no more. Looks like they have removed them through schedules end if you try to purchase a ticket on Copa.com. Talked to customer service and they will refund your ticket if you had the MAX9 as one of your segments.
I booked a flight that had a segment from SFO-PTY on the MAX9 (flying next month). I called into Copa and they said they aren't able to refund my nonrefundable ticket. How did you manage to get them to refund your ticket?
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