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Old Apr 16, 2019, 4:48 pm
  #42  
Granuaile
 
Join Date: Apr 2019
Programs: BAEC
Posts: 8
Thanks all for your helpful replies.

This is what I have said in the claim:

On 12 February 2018, I reserved 2 business class tickets with the Defendant (BA)from LGW to TPA on behalf of Companion and me out on 5 January and back on 19 January 2019.Payment was made with 137,500 Avios airmiles+an American Express Companion voucher+£1,006.80 cash. Companion was downgraded to premium economy on the return leg. A goodwill payment of USD259 was paid at TPA but despite correspondence with BA, no reimbursement per EC261/2004 has been paid.The claim is for a refund of the cash equivalent of £825 (cost to buy Avios from BA)plus refund of cash fees of £161 after deduction of taxes at 75% reimbursement for the sector per Article 10.2.c. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from 26/01/2019 to 21/03/2019 on £986.00 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £0.28.

And here is the relevant payment information from the e-ticket:

Payment Information

Ticket Number(s)**************************
Membership No**************
Redemption Type Companion e-voucher
Card Type American Express
Card Holder** ***********************
Card Number**************
Billing Address************************************
Avios points debited137500V
oucher TypeBA American Express Companion Voucher
Voucher Number(s)*****************
Payment TotalGBP 1006.80
Payment Date12 Feb 2018
Flight tickets issued b yBritish Airways,
UKIATA Number************
Endorsements*m*redemption/restrictions may apply/no cash refund/non endorsableFare DetailsGBP 0.00 + Tax/Fee/Charge GBP 1006.80 = GBP 1006.80
Fare breakdownThe price of your ticket includes a carrier imposed charge or fuel surcharge, where applicable, per sector levied by the carrier. All taxes, fees and charges are to be paid by the member (not British Airways).Please note that air travel is not subject to VAT therefore we do not issue VAT receipts.Where applicable, if you wish to change the date or time of your flight, or cancel your booking, the cost of doing so will generally be lower on ba than over the telephone or at a ticket desk. Service charges are subject to change.

Government, authority and airport charges
Per adult
Air Passenger Duty - United KingdomGBP 156.00
Animal & Plant Health User Fee (Aphis) - USA GBP 2.80
Passenger Civil Aviation Security Service Fee - USAGBP 4.00
Immigration User Fee - USAGBP 5.00USGBP 13.10
Customs User Fee - USAGBP 4.10USGBP 13.10YQGBP 289.00
Passenger Service Charge - United KingdomGBP 13.10
Total government, authority and airport charges*
GBP 500.20
British Airways fees and surchargesPer adultPassenger Facility ChargeGBP 3.20
Total British Airways fees and surcharges
GBP 3.20Total taxes, fees and surcharges per personGBP 503.40
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