Originally Posted by
strife
I stayed at the Shangri-La Taipei in a Plaza Suite last year. I have no status in the loyalty program. My stay was only for one night so I cannot speak too much as far as the service, although a sizable fresh fruit spread along with a few snacks were waiting in the room as a welcome amenity. I did like the hard product which is certainly at luxury levels. The suite had a spectacular view of Taipei 101 (but be aware, not all Plaza Suites do - more on this below) and I prefer this more-distant view to the view from closer hotels such as, say, the W in Xinyi.
Location would be my primary concern for a first-time tourist visitor. Location is not good for MRT access as it is halfway between stops on the slow Brown Line (about 10-12 minutes walk to the two nearest stations) so I would plan on taking taxis to most destinations. The Shangri-La itself is on top of a gigantic mall (the Far Eastern Plaza) and thus the vicinity might be considered somewhat sterile, although the mall does add convenience for groceries and the like. As long as you are OK with taking taxis everywhere, I would not worry too much about the location.
My only real gripe with the property is that they do not segment the Plaza Suites into those that have Taipei 101 view and those that do not. Even when I asked FD staff and suggested paying more to guarantee the view, I was told that only if a specific rate type is loaded will the view be guaranteed - but they do not load these rate types year-round. Only at specific times and special holidays (i.e., NYE) do they load them. It is crazy to me that they do not segment this room type, especially as they do so for other room types.
Thank you very much for the detailed description. I don't mind taking taxis since I will be staying a short amount of time and from what I've researched the prices are very acceptable.