Originally Posted by
GetSetJetSet
I get that we're all numbers, I think the main thing is the policy itself bothers me. If you want to withold the points pending the bill and late fee being paid that's fine, but charging another fee on top of that just feels petty and like they're trying to take advantage of their customers.
If they only charged a late fee of $62 and no points reinstatement fee would that feel any better? i.e. how much of this is psychological because it feels like two fees vs. the actual amount? I mean, I sort of get it, but I'm also in the camp of if you otherwise like the card I don't know if I'd want to blow up the relationship over $35.