FlyerTalk Forums - View Single Post - AMEX Bonvoy Brilliant "forfeited" points!?
Old Apr 15, 2019 | 7:51 am
  #11  
GetSetJetSet
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Join Date: Dec 2009
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Originally Posted by buylowsellhigh
I'm sorry but we're just numbers to Amex and basically all credit card companies... even if you spend millions a year they're probably not going to notice that you moved over to chase... just saying, lol. Its a lame rule, but in this game we basically need to pay by the rules to maximize our points.... the only loyalty to Amex (or any cc company) is whoever that gives the best bonus spend, and then the card gets switched out, lol.

Maybe they'll give you a courtesy waive or two. Or you can send it as a "reader mistake story" to one of the bloggers for a chance to win a gift card haha.
I get that we're all numbers, I think the main thing is the policy itself bothers me. If you want to withold the points pending the bill and late fee being paid that's fine, but charging another fee on top of that just feels petty and like they're trying to take advantage of their customers.
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