Originally Posted by
andymcdonnell
So I rang BA hols and they told me they can only book me onto flights with I class availability. Was told the only options are via ORD or CLT for the date in question. This sound correct?
no it is not correct. The guidelines say "
Rebook into the same class as original or if not, available the lowest class available in the same cabin". If I is not available they should book you in the lowest business selling class which is open. If there is no business selling class open of course they can't book you a seat in a full cabin,