Originally Posted by
WrightHI
Have you tried calling Amex? IME it’s usually straightforward to get fees waived when a good customer forgets a payment once in a while.
You'd think so, but the obstinate woman on the phone was not very understanding. If extorting me $35 is the hill AMEX wants to die on, perhaps I should reconsider our 15+ year relationship and move my business elsewhere.