FlyerTalk Forums - View Single Post - Hotel excluding suites from upgrades (JW Guanacasta Costa Rica)
Old Apr 14, 2019, 11:31 am
  #147  
Smiley90
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Originally Posted by C17PSGR
Generally, JWs are pretty good about this.

Are you talking about the JW in Cabo and Griffin Club? You're describing their policy. They wouldn't upgrade me even when there were only two rooms occupied in the Griffin Club area. And don't feel like arguing when I'm on a trip with a gf.
Not the one in Cabo, but similar circumstance. I understand not upgrading to a suite & special club room when on a basic room (then just upgrade to suite without club access), but we've already got a club room booked.

EDIT: Since the exact same situation I'm referring to just was confirmed by someone else who checked in in the separate thread, I feel like I might as well name it now - it's the JW Cancun. Another poster just reported in that they had a club room booked and were denied a suite upgrade - but offered to buy up with cash.

Last edited by Smiley90; Apr 14, 2019 at 11:36 am
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