FlyerTalk Forums - View Single Post - should I get my points back?
Thread: should I get my points back?
View Single Post
Old Apr 14, 2019, 11:20 am
  #36  
bigshooter
 
Join Date: Feb 2012
Location: The place where it gets so hot in the summer some planes can't take off.
Programs: Marriott LT Titanium, WoH Globalist, National EE, United Platinum
Posts: 1,446
Originally Posted by Flying for Fun
I agree, I had a 2 night stay at the Marriott at Circular Quay in Sydney and had already checked-in. My flight to SYD went MX and my departure was delayed 24 hours. I initiated a chat through the APP explaining the delay. Not only did they shorten my stay to 1 night without issue or fees I received a 7:30 am early check-in and an upgrade to a Junior Suite upon arrival. I had breakfast in the lounge on the day I checked-in too.

James in Capetown.
Just had similar issue at Osaka Marriott. We had a MX issue (toilet... ugghhh) that delayed us 7 hours causing us to miss our Tokyo to Osaka flight. Messaged hotel and they changed my reservation including the refund of points for one night.

Did not give us a early check in though
bigshooter is offline  
Reply