Originally Posted by
EuropeanPete
Not really the point though, is it? The OP asked if cancelling without penalty was ok and was told yes. I wish my customers were as undemanding as some of the people on this forum are.
I noted the ambiguity in a post months ago and said somebody needed to sue. I got criticized for being lawsuit crazy. Now we can see if the OP has the stuff to go through with it or just came here to vent.
As for the agent telling him there would be no penalty, agents don't have the right to change the T&C's of the reservation, which is between the OP and property, not OP and Marriott.