Introduction My second stay at the Sofitel Kurfürstendamm and it was brilliant, not perfect but overall a very good stay. Check In Check in initially (at 11am) promised to be a problem. When I asked about an upgrade I got the usual range of excuses. However after some pushback and once the staff member actually checked the computer an upgrade materialised. A very good 2 category upgrade actually, from junior suite to .... well you'll see. The room was not ready yet so I went to the lounge for a coffee and a Danish and then to work. When I came back at 13h when the room was ready and waiting for. Room Entrance of the roomDining areaLounge area DeskKitchenetteBedroomBathroom amenitiesPanoramic views from the roomSo I got the best room in the house. Can't complain at all. Welcome amenity The Platinum welcome gift consisted of a bowl of fruit and some Turkish style sweets.A personalised note welcomed me back to the hotel. There was no info on the lounge times but a quick look back at this thread helped! Executive Lounge Having an executive lounge at a European Sofitel is a rarity as we all know but it is certainly very welcome (not matter what the Accor CEO Sébastien Bazin thinks). I could not detect any enlargement to be honest. It looked exactly as it did when I was there last. What did unfortunately change was the range and quality of the offering (and some of the staff).When I popped in initially a very friendly woman (who I remembered from my previous stay) was staffing the lounge. She is truly excellent and on the top of her game. Unfortunately for the rest of my stay she was not there and the other staff were less motivated. This meant no personal greeting and food and drinks were slow to be replenished.The range and quality has gone down a little bit. My travelling companion remarked that this lounge was not like an Asian lounge. Indeed it wasn't.The breakfast was probably the best, though the warm offering of scrambled eggs and bacon was not very good. Other options costs money. The cold buffet was ok though, but just during cocktail time plates were often left empty for too long. Despite the lounge never really being full it took time to get coffee refilled.The evening drinks consisted of the some spirits, wine and very few nibbles. the best being the cheese, the rest was forgettable. Service We had room service and couple of cocktails sent up to the room. Overall service was ok though the room service guy was a tad abrupt. That said when I asked for a few slices of lime to be sent up I got a whole bowl of lime and lemons, peeled. Drinks vouchers I was issued with four! drinks vouchers (occupancy 2). One version for wine and one for an "aperitif". None of them apparently were valid for champagne or a G&T as I was told in the bar. The aperitif only applied to the restaurant. I was not the only one complaining about this rather strange policy as the waitress was well aware that this was odd for a Sofitel. Bar The bar, on the ground floor, is not great. Over it are the hotel's function rooms and noise from there travels. The poor drinks voucher encounter did not enhance my experience. Location Location is as before Taxi ride from Tegel airport is €23 though a bus will also bring you very close to the hotel. Overall Overall this was a brilliant stay. The upgrade really made this stay. When I checked out I told them that they needed to watch service and quality in the lounge. It is a great asset to have but only if they maintain standards.I'd happily return. Value for money was decent.