FlyerTalk Forums - View Single Post - AA needs to fix their paper Voucher program
Old Apr 13, 2019 | 8:32 pm
  #25  
seigex
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Originally Posted by Antarius
it is relatively easy IF you have the time and easy access to an airport. Or you are at an airport and have to make a last minute booking.

it would be even easier if you could just do it online. Or the vouchers were already attached to your FFQ number. When Uber gives me a credit, it automatically shows up in my app and can be used with a single button click
granted...I am lucky to live near a small airport (ONT) with easy entry in and out. I agree they need to go evouchers, but keep in mind that they have to redesign their antiquated systems (shoot they barely have a working app that doesn't notify me with a push notification when boarding is started or an upgrade has cleared) versus Uber that started with a modern IT system. There needs to be a forward looking CEO/CTO to get their systems updated to modern times.
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