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Thread: Offers of a Pre-Departure Beverage (PDB) [2019 and Earlier]
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Old Apr 13, 2019, 1:38 pm
  #335  
NoLaGent
 
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
You're correct, it's not an email, but via the Feedback Form, which then gives you a report/file# which they then follow-up via email.

https://www.alaskaair.com/feedback/general-comments
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