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Thread: Refused transport because of 8.5lb dog... why?
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Old Apr 13, 2019 | 1:13 pm
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garykung
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Originally Posted by Blondie85
I do plan to pursue them in small claims as AC has said they are refunding our tickets ONLY as a goodwill gesture and ultimately I did not follow their policy.
For some unknown reasons, it seems that AC responds better with a true legal threat. So you should skip all the negotiations and go straight to the Court.

Also - you should push for IDB compensation as well.
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