Originally Posted by
Eastbay1K
Writing up a service failure isn't a matter of chances. It is a matter of reporting a service failure.
I was responding to (and quoting) a post that was talking about inflight management "addressing" the issue. The chances of this actually happening seem pretty low at this point.
I also don't think that reporting a service failure is useful in and of itself. It should be moving towards some goal. If the goal is to prevent future service failures, again, I don't like your chances. If your goal is to amass a large collection of copy-and-pasted responses from customer service, this seems to be a good way to accomplish that goal.