Originally Posted by
genotonda
I personally find it ridiculous that an aircraft substitution doesn't afford the same compensation as a "standard" IDB. I get that they didn't necessarily oversell that aircraft, but due to the sheer inconvenience, it should be treated the same. Or at a minimum, if they ending up having to IDB more people than would have even fit on the original aircraft, then all of those people should be treated as a standard IDB. Just IMO
Same here, it is not the customers fault it is the airlines fault that they subbed aircraft, they should be responsible, also I think IDB should be on a sliding scale by how much the customer is delayed. You IDB someone on the last flight of the day and they can't get home till the next day it is 20 x purchase price, a few hours late 4 x etc.