Originally Posted by
3Cforme
Correct, and correct on summary of rights. No IDB compensation is mandated when a 'smaller' aircraft is substituted. The gate agent needs a lot more PR sense.
I personally find it ridiculous that an aircraft substitution doesn't afford the same compensation as a "standard" IDB. I get that they didn't necessarily oversell that aircraft, but due to the sheer inconvenience, it should be treated the same. Or at a minimum, if they ending up having to IDB more people than would have even fit on the original aircraft, then all of those people should be treated as a standard IDB. Just IMO