Originally Posted by
rickg523
So you appreciate mgt implying that because you're a guest you're a towel thief? Or that because so many of their guests are thieves they felt the need to warn you that they're going to count the towels when you check out?
That memo was lousy business practice, similar to mgt posting a sign in a high end department store that says "Thank you for not spitting."
I don't appreciate management implying any of that. I completely agree the memo was lousy business practice. The regional director for this hotel should have a word with the manager.