FlyerTalk Forums - View Single Post - Marriott's Customer Service : General Discussion Thread
Old Apr 11, 2019 | 9:29 am
  #274  
MarTN
All eyes on you!
20 Years on Site
 
Join Date: Sep 2001
Location: near Nashville, TN USA
Programs: Marriott Bonvoy "Lifetime Titanium" was reduced to Platinum
Posts: 201
19 minutes 40 second phone call to attach a certificate to upcoming reservation.

She tried and tried. She typed and typed. She said they have to try this repeatedly.

19 minutes 40 seconds to attach a certificate...
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