FlyerTalk Forums - View Single Post - Citi Prestige 4th night free hotel benefit July 2017 - August 2019
Old Apr 10, 2019, 9:50 pm
  #784  
mag_nate
 
Join Date: Jun 2017
Location: Chicago, IL
Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, Airline Nobody
Posts: 64
Originally Posted by rooivalk
The credit from my stays in January still has not posted... used to be much quicker. This is terrible!
Mine posted today for a stay ending Jan 21. I called two weeks ago checking on the status and they said they expected it that week. I called again on Monday and the rep said it was approved and I should be getting it within the next week (which turned out to be true this time around).

I'm really curious as to why this takes them so long. At most verifying the credit should take a single statement period - no idea why it takes two to three months now. The cynic in me thinks they're just passively trying to dissuade people from using it and/or hoping a few people forget they have a credit coming!
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