FlyerTalk Forums - View Single Post - Do hotels lie about being fully booked?
Thread: Do hotels lie about being fully booked?
View Single Post
Old Apr 10, 2019 | 2:45 pm
  #9  
manually
10 Countries Visited
20 Countries Visited
30 Countries Visited
5 Years on Site
 
Join Date: Aug 2018
Programs: AS Plat, DL silver, Marriot Life Plat
Posts: 369
Originally Posted by superbobbay
I'm at the Marriott Shanghai for work and I was supposed to check out tomorrow, Thursday. But I needed to extend 2 extra days and check out on Saturday. Two receptionists on different days said they are fully booked and there's no room available.

But on my company travel website, rooms were still available. I booked it through my company website and then went downstairs and asked to keep my same room. They said no problem!

I booked it through my work originally so they should know I'm a corporate traveler. I heard hotels allocate a block of rooms to certain companies, but why exclude me when they already knew. Hmmm

Sometimes rooms are blocked for travel agents or sometimes they save rooms for walk ins that will pay a much higher rate for your room. Did you actually try to get a room via Marriott website?
manually is offline  
Reply