FlyerTalk Forums - View Single Post - Crazy rule about removing a systemwide upgrade
Old Apr 10, 2019 | 1:33 pm
  #6  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
While AA generally advises that its front line agents do not have the capability to call RM, I would nonetheless refine my next call. If the agent processes the downgrade, all the better. But, if she does not due to J fare bucket considerations, ask whether she can make the request that AA free up a J seat in the required fare bucket.

Not something I would expect to take place during a call, but worth the effort.
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