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Thread: Two very nice examples of CX service yesterday (09 April)
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Old Apr 10, 2019 | 11:11 am
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ernestnywang
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Originally Posted by feh
My clothes were barely touched...

A couple of years ago on a BA flight LHR-LOS, in Economy, the plane hit turbulence during drinks service - I ended up with about half a bottle of red wine splashed all over my shirt by the attendant serving. Was given a free set of Y pyjamas to change into!
Y pyjamas?
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