FlyerTalk Forums - View Single Post - Delta: "Demand for Skymiles as a currency is increasing."
Old Apr 10, 2019 | 8:14 am
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Adelphos
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Join Date: May 2011
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Delta: "Demand for Skymiles as a currency is increasing."

Details from earnings calls

- Redemptions up 12% in 1Q19
- Customers using Skymiles for purchases outside of flights
- Upgrade with points growing faster than expected
- 4,000 customers upgrading with points every day, half with mobile
- AMEX spend up double digits in 1Q19

Seems like customers are using these pay for upgrade options in high numbers

Last edited by Adelphos; Apr 10, 2019 at 8:25 am Reason: Added detail
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