Originally Posted by hydrogen

Anyone know the change policy on awards? It says:

1. Members are able to change Ticket’s date and time (changes in routes are not permitted), up to 30 minutes before flight’s departure time, upon a re-issue fee of 20 Euros per ticket, only through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). Any differences in taxes, that may occur with the ticket change are payable by the Member upon Ticket reissue.

Does that mean the origin or destination of the ticket cannot be changed? Would that require me to cancel the original booking AND rebook an entire new ticket?