Originally Posted by
uaflyerzzh
I have two questions regarding getting 1000-1500 United Miles.
I have Marriott Gold status.
1. In early Feb 2019, I stayed at a Marriott hotel in Vancouver which is linked to my SFO-YVR flight reservation. I was able to see my hotel reservation from the RewardsPlus website. So I could confirm that my reservations were fully linked. However, it has been more than 8 weeks now, I'm still not getting the 1500 miles (1000 + 500 for being Marriott gold). I called both United and Marriott customer service and they seemed to not want to take responsibility. United wanted me to call Marriott, and vice versa. What should I do?
2. I have an upcoming trip to New York on a SFO-EWR flight reservation. This time, I booked a W hotel using the link from RewardsPlus. Unlike last time, I'm not even seeing the linked hotel reservation from RewardsPlus page. So I'm worried that I won't get the 1500 miles again this time.
I'm really sad that this does not work for me. I love both brands but this is just a terrible experience.
1. My stays have been posting really late this year, and at only 1000 instead of 1500. I wrote to United about it, and the representative said she would contact Marriott. That was a month ago, and so far I haven't heard back.
Apparently it's Marriott that has to credit the miles for the promotion, even though it's a United promotion. With as many problems as Marriott has had over the last couple of months, I doubt this one is high on their list.
2. This one likely won't post, not because they're not linked (they might be), but because, the last time I checked, former Starwood properties are not eligible for this promotion.